Privacy Policy

1. Introduction

City View Rooftop Lounge and Event Space (“City View,” “we,” “our,” or “us”) operates https://www.cityview.nyc/. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or inquire about restaurant services, private events, weddings, corporate events, and venue rentals.

2. Information We Collect

We may collect information you voluntarily provide through our website, including:

  • Name and contact details, such as email address and phone number.
  • Event information, including event type, preferred date, estimated attendance, catering preferences, and event details.
  • Messages, inquiries, feedback, and other information you submit through our contact forms.
  • Information you provide when communicating with us about reservations, private events, or our services.

We may also collect technical information, such as IP address, browser type, device information, pages visited, and website usage data, where applicable.

3. How We Use Your Information

We may use the information collected to:

  • Respond to questions and service inquiries.
  • Communicate with you about events, venue rentals, catering, and related services.
  • Prepare event proposals and respond to booking requests.
  • Coordinate event requirements and customer communications.
  • Improve our website, services, and customer experience.
  • Maintain website security and prevent fraudulent or unauthorized activity.
  • Comply with applicable legal obligations.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, and measure website performance.

You can manage cookies through your browser settings. If analytics or advertising tools are enabled on our website, those providers may collect information according to their respective privacy policies and applicable settings.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our website, manage communications, process inquiries, provide event-related services, or maintain website security.

We may also disclose information when required by law, to protect our legal rights, or to address fraud, security, or safety concerns.

6. Third-Party Services and Links

Our website may include links to third-party platforms or services, such as mapping services, social media platforms, online booking tools, or other external websites.

Your use of those services may be subject to their own terms and privacy policies. We are not responsible for the privacy practices of third-party websites that we do not control.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, coordinate events, provide requested services, maintain business records, resolve disputes, and meet applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain processing activities.

To submit a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, data practices, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Business: City View Rooftop Lounge and Event Space
Website: https://www.cityview.nyc/
Address: 20-07 127th Street, Queens, NY 11356
Email: cityviewnyc1@gmail.com
Rooftop Lounge: (718) 799-1500
Event Inquiries: (718) 441-4111